Page 4 - ESP Company Brochure

Who are we?

Established in the early nineties, we provide IT support solutions to
companies across the globe. Whether that’s day-to-day support
via a team of on-site engineers or responsive visiting engineers;
a service desk to coordinate all your IT support requirements;
or delivery of a specific project such as a change of system or
a company-wide installation of new hardware, we tailor our
services to meet our customers’ needs – all expertly managed by
a dedicated service delivery team.

Our desire to deliver customer-centric, targeted and tailored
IT support solutions is a natural fit for the complex needs of
the uncompromising, demanding and relentless aviation
industry. We develop technology-based solutions to address
the high emphasis on meeting extremely short service levels
spread across large campus areas with strict security controls.
Supporting equipment for airports and airlines in many locations
worldwide, this experience has led to an IT support approach
that applies equally to any global business that has multiple
international locations, wide campuses and demanding security
requirements. Plus, our spares, repairs and logistics service
enables us to deliver intelligent end-to-end IT hardware lifecycle
management anywhere in the world, to always keep you up-
and-running.
It goes without saying that we uphold the highest standards of
ethics, compliance and security. We are fully ITIL-aligned and
ISO-accredited for Environment, Information Security, Business
Continuity, IT Service Management and Occupational Health and
Safety, and have privacy built by design into all our systems.

We deliver proven global service with a true understanding of
local requirements wherever it’s needed, 24/7.

4 If you need a global expert in IT solutions and support, look no further than ESP.
Email: sales@esp.co.uk | Web: www.esp.co.uk