Page 15 - ESP Company Brochure

All deliverables and acceptance criteria for each phase of the
project will have been carefully defined, change will be controlled
to ensure we stay within agreed scope and budget, and any risks
or issues will be identified and managed.
Our industry standard tried and tested approach to every project
breaks it down into four key phases:
• Initiation phase: analysis, solutioning, baselined schedule,
project workbook, stakeholder analysis, communication
plan, quality plan, quotation
• Planning phase: finalised approach, project tracking tools,
work instruction, defined review process, kick-off meeting,
detailed planning
• Execution phase: project delivery, monitoring, change
management, risk and issue management, progress
tracking and reporting
• Close-out phase: finalised financials, assignment of any
ongoing actions, lessons learnt and formal close review
With every eventuality covered and full visibility on project
progress provided, you can enjoy peace of mind that everything
is on track from start to finish.

Tailored communications

We recognise the need to keep everyone informed of project
progress, and that it’s the key to project success. That’s why
our initiation phase includes a stakeholder analysis and the
development of a project communications plan. We ensure we
understand who needs to know what, and when, and at what
level of detail right at the outset ensuring full support throughout
the project.

Ongoing operations

As leading providers of ongoing IT support, if completion of your
project creates a requirement for periodic or ongoing support of
new systems or hardware then we are ideally placed to provide
transition services, with dedicated service and support personnel
in place across the globe.

If you need a global expert in IT solutions and support, look no further than ESP. 15
Email: sales@esp.co.uk | Web: www.esp.co.uk