As part of ESP’s service offering the in-house workshop plays a very important part of keeping control of assets and enables ESP to offer this as a stand alone service. ESP has a dedicated 9,000 sq ft state of the art workshop facility and vast experience in both ATI and multi-vendor support.
Customers can opt for a return-to-base repair or a fully managed repair service to include all logistics and services to eliminate issues associated with sending equipment for repair ESP can arrange collection of the repair and delivery back to the original site or alternatively can ship to any location throughout the world.
Through carefully managed programs of logistics, repairs and refurbishment ESP is able to drive down spares holding requirements, which increases levels of customer satisfaction and decreases the cost of ownership giving a greater ROI.
Key features within our facility include:
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Component level repair of both airline-related and general desktop IT equipment
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Repair and refurbishment of specialized ticketing and laser printers
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Specialist repair of kiosk products on both retail and airport platforms
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Refurbishment of airline-related IT equipment
Products supported:
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PC's
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Servers
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Laptops
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Monitors
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Keyboards
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Scanners 1D & 2D
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Kiosks
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ATB / Bag Tag Printers
Asset Tracking