Careers & Vacancies:
If you share a passion for world class customer service and
operational excellence we want to hear from you.
ESP is a recognised global leader delivering IT service and support that touches the lives of millions of people every day.

We have an enviable and loyal customer base not only in the UK but worldwide and it’s ‘our people’ who make this a reality by innovating and working together to get results.

So if you think you have that passion, and are able to innovate, adapt and are committed to delivering the very best customer service, you may be the person we are looking for.


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IT Support & Technical Roles 		    1st Line Support Analyst – Shifts – Reading  
  Role Purpose: To log all customer incidents and tickets accurately, and provide fault diagnosis and call vetting, to successfully resolve as many issues on a first-time fix basis. Pro-actively monitor, review and chase outstanding tickets to ensure that they are responded to promptly, following defined operating procedures and within agreed contractual services levels. Provide the highest level of customer service always to all customers and users.

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Added 10th July 2017 		 
   

IT Support & Technical Roles 		    Global Service Desk Shift Leader - Reading  
  Role Purpose: To lead all roles within a Shift Team, ensuring all customer incidents and tickets are accurately logged and responded to promptly, following defined operating procedures and within agreed contractual service levels.

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Added 10th July 2017 		 
   

IT Support & Technical Roles 		    Airport Engineer- Manchester  
  Role Purpose: To provide and maintain continuity of service for all components of the Airport passenger processing system and resolve any technical issues, including more complex issues requiring specialist knowledge, which may occur.

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Added 10th July 2017 		 
   

IT Support & Technical Roles 		    1st Line Support Analyst - Day Shifts - Reading  
  Role Purpose: To log all customer incidents and tickets accurately, and provide fault diagnosis and call vetting, to successfully resolve as many issues on a first-time fix basis. Pro-actively monitor, review and chase outstanding tickets to ensure that they are responded to promptly, following defined operating procedures and within agreed contractual services levels. Provide the highest level of customer service always to all customers and users.

View Full Job Description [PDF]

Added 10th July 2017 		 
   

Corporate Roles 		    In House Recruiter - Reading  
  Role Purpose: To provide an end-to-end internal recruitment service for all managers within the business, sourcing and securing high calibre candidates for all vacancies across the Company.

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Added 10th July 2017 		 
   

Corporate Roles 		    Purchase Ledger Supervisor  
  Role Purpose: To maintain and reconcile all ESP bank accounts and manage aged creditor and payment runs to all ESP’s suppliers (UK & International).

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Added 10th July 2017